1. INTRODUCTION
Your privacy matters to us at Marsalforn Watersports. This policy explains what personal information we collect, how we use it, and how we keep it safe — in line with the EU General Data Protection Regulation (GDPR).
2. WHO WE ARE
Who We Are
Marsalforn Watersports
Triq il-Port
Marsalforn, Gozo
Malta
Phone & WhatsApp: +356 9987 6917
Email: info@marsalforn-watersports.com
Marsalforn Watersports – WSOL No: TM/PYD/57/10/47
What Information We Collect
We collect information that you choose to provide when you:
- Submit a message through our contact form
- Send us an email
- Contact us through WhatsApp
- Contact us about a rental, activity or booking
This information may include your name, contact details and the content of your message.
How We Use Your Information
We use this information to:
- Respond to your enquiries
- Provide information about our services, availability or bookings
- Provide support relating to your request
We do not use contact information submitted through these channels for unrelated marketing purposes.
Website Analytics
We use Google Analytics 4 through Google Site Kit to understand how visitors use our website. This may provide us with information such as pages visited, approximate geographic information, device and browser information, and interactions with the website.
Google Consent Mode is enabled on our website and works together with our consent management system. Where consent is required, Analytics tracking is controlled by the consent choice you make through our cookie banner.
Google Analytics 4 does not log or store raw IP addresses.
Cookies and Consent
We use Complianz to manage cookie and privacy consent on our website.
When you first visit our website, you may be asked to accept or deny the use of non-essential cookies and services. You can also view your preferences before making a choice.
Necessary functional technologies may be used to operate the website and remember your consent choice.
For more detailed information about the cookies and services used on this website, please see our Cookie Policy.
Google Maps
Our website uses Google Maps to display our location.
Google Maps is a third-party service provided by Google. It may process information about your device and connection when its content is loaded.
Where consent is required, Google Maps is blocked until you give the appropriate consent. If you do not consent, the map remains blocked and a placeholder is displayed instead.
How We Store and Protect Your Data
Information you send directly to us may be stored in our email inbox or WhatsApp chat history.
We keep personal information only for as long as reasonably necessary for the purpose for which it was provided or where retention is required by law.
How We Handle Your Pictures
We will not use customer images for marketing purposes without prior consent.
Where photographs or other images featuring customers are used on our website or for promotional purposes, we will obtain the appropriate permission beforehand.
Your Rights
Under the GDPR, depending on the circumstances, you may have the right to:
- Request access to your personal data
- Ask for inaccurate information to be corrected
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw your consent at any time where processing is based on consent
To exercise your rights or ask a question about your personal data, please contact:
info@marsalforn-watersports.com
You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that your personal data has been processed unlawfully.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or data-processing practices change.
We recommend checking this page occasionally for updates.
For more information about the cookies and similar technologies used on this website, please see our Cookie Policy (EU).